Vehicle recallDVSA
Mercedes-Benz CLA, A Class and other models recalled over a steering defect
On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
7 identifiers listed for this notice.
CLA
- Build datesThe build or first registration date is on the V5C.
- 28/11/2018 – 31/01/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRPC2404 /5499117
A Class
- Build dates
- 25/01/2018 – 02/02/2024
- Manufacturer reference
- SRPC2404 /5499117
EQA
- Build dates
- 05/10/2020 – 31/01/2024
- Manufacturer reference
- SRPC2404 /5499117
EQB
- Build dates
- 24/11/2021 – 31/01/2024
- Manufacturer reference
- SRPC2404 /5499117
B Class
- Build dates
- 02/07/2018 – 31/01/2024
- Manufacturer reference
- SRPC2404 /5499117
GLA
- Build dates
- 24/06/2019 – 31/01/2024
- Manufacturer reference
- SRPC2404 /5499117
GLB
- Build dates
- 06/06/2019 – 31/01/2024
- Manufacturer reference
- SRPC2404 /5499117
What to do now
The defect affects steering or suspension, which could make the vehicle hard to control.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/166). Quoted as issued.
Summary
On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
Defect
On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
Remedy
Update the software of the electric steering on the affected vehicles.
Models
CLA, A Class, EQA, EQB, B Class, GLA, GLB
Open the DVSA notice
Questions
Why are Mercedes-Benz CLA, A Class and other models being recalled?
The defect affects steering or suspension, which could make the vehicle hard to control. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.