Vehicle recallDVSA
Mercedes-Benz CLS recalled over a restraint defect
On affected vehicles the airbag control unit may not correspond to specifications. In the event of an accident the active bonnet may not be triggered.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
CLS
- Build datesThe build or first registration date is on the V5C.
- 14/01/2021 – 06/04/2021
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRPC2411 / 5497604
What to do now
Occupant protection on some Mercedes-Benz CLS may be compromised.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/268). Quoted as issued.
Summary
On affected vehicles the airbag control unit may not correspond to specifications. In the event of an accident the active bonnet may not be triggered.
Defect
On affected vehicles the airbag control unit may not correspond to specifications. In the event of an accident the active bonnet may not be triggered.
Remedy
Update the airbag control unit software.
Models
CLS
Open the DVSA notice
Questions
Why are Mercedes-Benz CLS being recalled?
Occupant protection on some Mercedes-Benz CLS may be compromised. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.