Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Mercedes-Benz E-Class, CLS and AMG GT recalled over an electrical or software fault

Electrical or software fault

The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

3 identifiers listed for this notice.

  • E-Class

    Build datesThe build or first registration date is on the V5C.
    • 25/10/2019 – 06/04/2022
    • 31/01/2018 – 25/03/2022
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • SRPC2409 / 1595003

  • CLS

    Build dates
    • 14/06/2018 – 16/03/2022
    Manufacturer reference
    • SRPC2409 / 1595003

  • AMG GT

    Build dates
    • 10/06/2021 – 10/06/2021
    Manufacturer reference
    • SRPC2409 / 1595003

What to do now

An electrical or software fault affects some Mercedes-Benz E-Class, CLS and AMG GT.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/305). Quoted as issued.

Summary

The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.

Defect

The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.

Remedy

Replace the two-part wiring harness including the connector a with a new one-part variant.

Models

E-Class, CLS, AMG GT

Open the DVSA notice

Questions

Why are Mercedes-Benz E-Class, CLS and AMG GT being recalled?

An electrical or software fault affects some Mercedes-Benz E-Class, CLS and AMG GT. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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