Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Mercedes-Benz E-Class recalled over a steering defect

Steering or suspension

Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • E-Class

    Build datesThe build or first registration date is on the V5C.
    • 14/08/2024 – 04/09/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • SRPC2421 / 3594808

What to do now

Steering or suspension parts on affected Mercedes-Benz E-Class may fail.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. A failure in steering or suspension can lead to loss of control.

Repairs and costs

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.

If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/502). Quoted as issued.

Summary

Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications.

Defect

Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications.

Remedy

As a remedy a Mercedes-Benz service partner will replace the rear axle carrier of the affected vehicles.

Models

E-Class

Open the DVSA notice

Questions

Why are Mercedes-Benz E-Class being recalled?

Steering or suspension parts on affected Mercedes-Benz E-Class may fail. A failure in steering or suspension can lead to loss of control.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.

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