Vehicle recallDVSA
Mercedes-Benz EQA and EQB recalled over a fire risk
Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
EQA
- Build datesThe build or first registration date is on the V5C.
- 22/09/2021 – 30/07/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRPC2500 / 5496507 SRPC2522 / 5496605
EQB
- Build dates
- 10/09/2023 – 26/10/2023
- Manufacturer reference
- SRPC2500 / 5496507 SRPC2522 / 5496605
What to do now
This recall is about a fire risk.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/106). Quoted as issued.
Summary
Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out.
Defect
Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the battery management system on the affected vehicles. Until this remedy becomes available customers are instructed to charge their vehicle's battery only to a maximum of 80%.
Models
EQA, EQB
Open the DVSA notice
Questions
Why are Mercedes-Benz EQA and EQB being recalled?
This recall is about a fire risk. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.