Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Mercedes-Benz GLA, GLC and other models recalled over a safety defect

Vehicle defect

On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

6 identifiers listed for this notice.

  • GLA

    Build datesThe build or first registration date is on the V5C.
    • 15/12/2014 – 25/04/2016
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • SRPC2344/7790004

  • GLC

    Build dates
    • 16/10/2015 – 20/04/2017
    Manufacturer reference
    • SRPC2344/7790004

  • S-Class

    Build dates
    • 20/05/2014 – 17/03/2017
    Manufacturer reference
    • SRPC2344/7790004

  • CLA(117)

    Build dates
    • 17/04/2013 – 04/08/2015
    Manufacturer reference
    • SRPC2344/7790004

  • A Class

    Build dates
    • 24/09/2012 – 08/03/2018
    Manufacturer reference
    • SRPC2344/7790004

  • C-Class

    Build dates
    • 09/07/2014 – 01/09/2017
    Manufacturer reference
    • SRPC2344/7790004

What to do now

Some Mercedes-Benz GLA, GLC and other models are affected by a safety recall.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/024). Quoted as issued.

Summary

On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.

Defect

On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.

Remedy

Check the front fixed element of the panoramic sliding sunroof and replace if necessary.

Models

GLA, GLC, S-Class, CLA(117), A Class, C-Class

Open the DVSA notice

Questions

Why are Mercedes-Benz GLA, GLC and other models being recalled?

Some Mercedes-Benz GLA, GLC and other models are affected by a safety recall. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

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