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Vehicle recallDVSA

Mercedes-Benz GLE 400 d 4MATIC and GLE 350 D 4MATIC recalled over a safety defect

Vehicle defect

On affected vehicles a 12V ground connection bolting under the driver seat might not meet specifications.�.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

2 identifiers listed for this notice.

  • GLE 400 d 4MATIC

    Build datesThe build or first registration date is on the V5C.
    • 09/03/2021 – 26/03/2021
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • SRPC2340 / 5191001
  • GLE 350 D 4MATIC

    Build dates
    • 09/03/2021 – 26/03/2021
    Manufacturer reference
    • SRPC2340 / 5191001

What to do now

Some Mercedes-Benz GLE 400 d 4MATIC and GLE 350 D 4MATIC are affected by a safety recall.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2023/361). Quoted as issued.

Summary

On affected vehicles a 12V ground connection bolting under the driver seat might not meet specifications.�.

Defect

On affected vehicles a 12V ground connection bolting under the driver seat might not meet specifications.�

Remedy

Check the bolting of the ground connection on the affected vehicles and rework if necessary.�

Models

GLE 400 d 4MATIC, GLE 350 D 4MATIC

Open the DVSA notice

Questions

Why are Mercedes-Benz GLE 400 d 4MATIC and GLE 350 D 4MATIC being recalled?

Some Mercedes-Benz GLE 400 d 4MATIC and GLE 350 D 4MATIC are affected by a safety recall. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

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