Vehicle recallDVSA
Mercedes-Benz Viano recalled over a restraint defect
Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Viano
- Build datesThe build or first registration date is on the V5C.
- 26/02/2004 – 23/02/2006
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRX2501 / 9192111
What to do now
The defect affects restraints: an airbag or seat belt may not work properly in a crash.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/261). Quoted as issued.
Summary
Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.
Defect
Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will checkthe airbag on the affected vehicles and replace it if necessary.
Models
Viano
Open the DVSA notice
Questions
Why are Mercedes-Benz Viano being recalled?
The defect affects restraints: an airbag or seat belt may not work properly in a crash. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.