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Product safety reportOPSS

Mercedes2000 Manicure & Pedicure Set sold on eBay safety warning over a burns risk

Burns or scaldsSerious risk

Product Safety Report for Mercedes2000 Manicure & Pedicure Set presenting a serious risk of burns.

  • Mercedes2000 Manicure & Pedicure Set sold on eBay: photo 1 of 2 from the OPSS notice of 23 Nov 2022
    Product image from the OPSS safety notice
  • Mercedes2000 Manicure & Pedicure Set sold on eBay: photo 2 of 2 from the OPSS notice of 23 Nov 2022

What to do now

The hazard with Mercedes2000 Manicure & Pedicure Set sold on eBay is heat: surfaces, steam or contents could burn the user.

  1. Stop using it and let it cool fully before you handle it.
  2. Put it where children cannot get to it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2210-0115). Quoted as issued.

Summary

Product Safety Report for Mercedes2000 Manicure & Pedicure Set presenting a serious risk of burns.

The risk

The product presents a serious risk of burns as the plug on this sample did not comply with BS1363 as it had not been fitted with a fuse conforming to BS1362. The fuse had not been supplied with any granular filler. The filler is required to ensure the safe operation of the fuse under fault conditions. The lack of protection presents a risk of overheating.

The instructions supplied with the product were inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border. The listing has been removed by the online marketplace (eBay).

Advice to consumers

The import has been rejected at the border and the listing removed by the online marketplace (eBay).

Additional information

PSD case number: 2210-0115

Notified by: Local Authority Trading Standards

Product description

White nail drill machine supplied in a pink packaging with a photo of the product printed

Open the OPSS notice

Questions

Why has Mercedes2000 Manicure & Pedicure Set sold on eBay been reported?

The hazard with Mercedes2000 Manicure & Pedicure Set sold on eBay is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Mercedes2000 Manicure & Pedicure Set sold on eBay sold?

The notice names eBay. Products bought elsewhere are covered too if they match the details listed.

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