Allergy alertFSA
The Natural Confectionery Co. Jelly Snakes recalled over undeclared gluten
Mondelez International is recalling The Natural Confectionery Co. Jelly Snakes because it may contain wheat (gluten) which is not mentioned on the label. As a result of a packaging error, some packs may contain Liquorice Allsorts sweets which contain wheat (gluten). This means the product is a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
Check your product
Only products that match these details are covered. Have your pack in front of you.
8 identifiers listed for this notice.
The Natural Confectionery Co. Jelly Snakes 130g
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- OSH0B35072
- Best beforeOn the lid, base or back of the pack.
- 16 December 2024
The Natural Confectionery Co. Jelly Snakes 130g
- Batch code
- OSH0F35111
- OSH0B35112
- OSH0F35112
- Best before
- 17 December 2024
The Natural Confectionery Co. Jelly Snakes 130g
- Batch code
- OSH0F35121
- Best before
- 18 December 2024
What to do now
This is an allergy alert: gluten is in The Natural Confectionery Co. Jelly Snakes without being properly declared. If you or someone you buy for avoids gluten, do not eat it.
- Anyone who avoids gluten should not eat this product.
- Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
- Return it to the shop where you bought it for a full refund, with or without a receipt.
- Check other packs at home against the details below — the recall only covers the packs listed.
Why it matters. Gluten is found in wheat, rye and barley, and often in oats unless they are labelled gluten-free. It matters for people with coeliac disease as well as those with a wheat allergy.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-AA-60-2023). Quoted as issued.
Summary
Mondelez International is recalling The Natural Confectionery Co. Jelly Snakes because it may contain wheat (gluten) which is not mentioned on the label. As a result of a packaging error, some packs may contain Liquorice Allsorts sweets which contain wheat (gluten). This means the product is a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
The risk
Wheat (gluten)
This product may contain wheat (gluten) making it a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
Action taken
Mondelez International is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product and have coeliac disease, and/or an allergy or intolerance to wheat or gluten, do not eat it. Instead return it to the store from where it was purchased for a full refund. For more information please visit www.cadbury.co.uk/contact or call customer services on 0800 818181.
Open the FSA notice
Questions
Why has The Natural Confectionery Co. Jelly Snakes been recalled?
This is an allergy alert: gluten is in The Natural Confectionery Co. Jelly Snakes without being properly declared. If you or someone you buy for avoids gluten, do not eat it. Gluten is found in wheat, rye and barley, and often in oats unless they are labelled gluten-free. It matters for people with coeliac disease as well as those with a wheat allergy.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Anyone who avoids gluten should not eat this product. Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid gluten. If nobody in your home is allergic to or intolerant of gluten, the product is not otherwise unsafe, although you can still return it.
