Product recallOPSS
Multi-Colour Ultra-Fine Quartz Sand recalled over harmful chemicals
Product Recall for Multi-Colour Ultra-Fine Quartz Sand presenting a risk to health.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Multi-Colour Ultra-Fine Quartz Sand
- Item or listing codeOn the box, the label, or the order page where you bought it.
- sh251116481135504969
What to do now
Tests have found a harmful substance in Multi-Colour Ultra-Fine Quartz Sand above the legal limit.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2602-0265). Quoted as issued.
Summary
Product Recall for Multi-Colour Ultra-Fine Quartz Sand presenting a risk to health.
The risk
The product presents a risk to health as the sand may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by Shein.
Advice to consumers
The product has been recalled from end users by Shein.
We recommend owners stop using this product immediately and keep it out of the reach of children. Follow the below instructions for details on disposal and return of the product.
Disposal instructions:
Stop using the product immediately.
If the sand is still in its packaging, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.
If the sand has been used, clean up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the sand, gloves, mask and cloths.
Keep children and other people away from areas where the sand has been used until the area has been cleaned.
Return the product to store where specified by the retailer for a full refund.
If you are unable to return the product to the retailer, or the product was purchased via an online marketplace, follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.
For further information, please contact the retailer or visit the OPSS page on asbestos in consumer products .
Additional information
PSD case number: 2602-0265
Product description
Sand for play, texture painting, vase-filling, room decor and art. Product is available in clear bags and in shades yellow, brown, orange and green.
Open the OPSS notice
Questions
Why has Multi-Colour Ultra-Fine Quartz Sand been recalled?
Tests have found a harmful substance in Multi-Colour Ultra-Fine Quartz Sand above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Multi-Colour Ultra-Fine Quartz Sand sold?
The notice names SHEIN. Products bought elsewhere are covered too if they match the details listed.
