Product safety reportOPSS
Multi-Functional Grinder, SH-668 safety warning over an electric shock risk
Product Safety Report for Multi-Functional Grinder, SH-668 presenting a serious risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Multi-Functional Grinder, SH-668
- ModelOn the rating label, base, back or box.
- SH-668
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 255048072652
What to do now
An electrical fault in the design or build of Multi-Functional Grinder, SH-668 means it could shock the person using it.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2301-0108). Quoted as issued.
Summary
Product Safety Report for Multi-Functional Grinder, SH-668 presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as the plug used does not comply with BS1363 due to the pins being too close together, resulting in the plug making poor contact with the socket. This could cause the product to become live and potentially give the consumer an electric shock. The earth pin was fitted with a sleeve which is not permitted. The plug was not fitted with a fuse and had no means of incorporating one. The thickness of the live and neutral pins was 3.88 & 3.86 mm, less than the required 3.9mm and the breadths of the live and neutral pins were 5.91 & 5.85 mm, less than the required 6.22mm.
The lengths of the live and neutral pin were also too short and there were accessible conductive parts separated from live parts only by basic insulation. The product was also missing some of the required documentation and markings. The departures from the British Standard were such that it was considered that there was a risk of electric shock.
The product does not comply with the Plugs and Sockets (Safety) Regulations 1994 or The Electrical Equipment (Safety) Regulations 2016.
Action taken
Import rejected at the border. Destruction of the product.
Advice to consumers
Import rejected at the border. Destruction of the product.
Additional information
PSD case number: 2301-0108
Notified by: Local Authority Trading Standards
Product description
A silver and black electric grinding machine for coffee beans and nuts.
Open the OPSS notice
Questions
Why has Multi-Functional Grinder, SH-668 been reported?
An electrical fault in the design or build of Multi-Functional Grinder, SH-668 means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
