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Product safety reportOPSS

NACATIN Mini Chainsaw sold on Amazon safety warning over an injury risk

Cuts and injuriesSerious risk

Product Safety Report for NACATIN Mini Chainsaw presenting a serious risk of injuries.

  • NACATIN Mini Chainsaw sold on Amazon: photo from the OPSS notice of 6 Jun 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • NACATIN Mini Chainsaw sold on Amazon

    ModelOn the rating label, base, back or box.
    • MS-183
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • J230407103

What to do now

NACATIN Mini Chainsaw sold on Amazon has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2404-0192). Quoted as issued.

Summary

Product Safety Report for NACATIN Mini Chainsaw presenting a serious risk of injuries.

The risk

The product presents a serious risk of injuries to the user as chainsaws are required to be fitted with at least two handles to provide safe control. There was no secondary handle fitted, with no obvious provision for one to be attached. The user may use their other free hand to stabilise what they are cutting, and should the chainsaw slip, they could cut or injure themselves.

The product was missing markings, labelling and documentation.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Action taken

The import has been rejected at the border and destroyed. This listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border and destroyed. This listing has been removed by the online marketplace (Amazon).

Additional information

PSD number: 2404-0192

Notified by: Local Authority Trading Standards

Product description

Handheld mini chainsaw with wall power plug, instructions and a set of gloves for handling.

Open the OPSS notice

Questions

Why has NACATIN Mini Chainsaw sold on Amazon been reported?

NACATIN Mini Chainsaw sold on Amazon has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was NACATIN Mini Chainsaw sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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