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Product recallOPSS

NBY Life Jacket (Blue) recalled over a drowning risk

DrowningSerious risk

Product Recall for NBY Life Jacket (Blue) presenting a serious risk of drowning.

Do not use it for swimming or bathing.

  • NBY Life Jacket (Blue): photo 1 of 2 from the OPSS notice of 22 Jan 2024
    Product image from the OPSS safety notice
  • NBY Life Jacket (Blue): photo 2 of 2 from the OPSS notice of 22 Jan 2024

What to do now

The hazard with NBY Life Jacket (Blue) is drowning: it may not keep someone afloat or safe in water.

  1. Do not use it for swimming or bathing.
  2. Never leave a child alone in or near water, even for a moment.
  3. Follow the corrective action in the notice: a refund, repair or replacement from NBY.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2310-0050). Quoted as issued.

Summary

Product Recall for NBY Life Jacket (Blue) presenting a serious risk of drowning.

The risk

The product has been assessed as presenting a serious risk of drowning. The product was advertised as a life jacket, but once purchased was identified as a buoyancy aid (which does not provide the same level of protection). When tested, the product did not meet the level of buoyancy required of a buoyancy aid, and therefore may not have performed as expected when relied upon.

The product also requires improvements to marking, labelling and documentation.

The product does not meet the requirements of Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.

Action taken

The product has been recalled from end users. The listing has been removed by the online marketplace (Wish).

Advice to consumers

OPSS is requiring the recall of the product from end users.

Owners are advised to cease use of the product and contact the distributor they purchased from to request redress.

The listing has been removed by the online marketplace (Wish).

Additional information

PSD case number: 2310-0050

Notified by: Office for Product Safety and Standards

Product description

Vest style buoyancy aid with three front black plastic buckles closures and front centre zipper closure/black webbing waistbelt (35mm) and crotch strap (25mm webbing) fixed back attachment and double front buckle closure. Red whistle attached to buoyancy aid via orange cord and sits in internal pocket on inner lining fabric.

Open the OPSS notice

Questions

Why has NBY Life Jacket (Blue) been recalled?

The hazard with NBY Life Jacket (Blue) is drowning: it may not keep someone afloat or safe in water. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Do not use it for swimming or bathing. Never leave a child alone in or near water, even for a moment.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

Where was NBY Life Jacket (Blue) sold?

The notice names Wish. Products bought elsewhere are covered too if they match the details listed.

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