Vehicle recallDVSA
Nissan Ariya recalled over a safety defect
On affected vehicles an oil seal within the traction motor may leak causing a malfunction resulting in the traction motor going into failsafe and traction torque reducing to zero.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Ariya
- Build datesThe build or first registration date is on the V5C.
- 12/05/2022 – 21/06/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- R24A2
What to do now
A safety defect has been found on some Nissan Ariya.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/238). Quoted as issued.
Summary
On affected vehicles an oil seal within the traction motor may leak causing a malfunction resulting in the traction motor going into failsafe and traction torque reducing to zero.
Defect
On affected vehicles an oil seal within the traction motor may leak causing a malfunction resulting in the traction motor going into failsafe and traction torque reducing to zero.
Remedy
Replace the traction motor.
Models
Ariya
Open the DVSA notice
Questions
Why are Nissan Ariya being recalled?
A safety defect has been found on some Nissan Ariya. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.