Vehicle recallDVSA
Nissan Qashqai recalled over a steering defect
On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel.� The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.�.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Qashqai
- Build datesThe build or first registration date is on the V5C.
- 06/05/2021 – 27/09/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- R23D5
What to do now
Steering or suspension parts on affected Nissan Qashqai may fail.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/021). Quoted as issued.
Summary
On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel.� The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.�.
Defect
On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel.� The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.�
Remedy
Inspect the steering wheel serial number and replace with a new countermeasure part where necessary.�
Models
Qashqai
Open the DVSA notice
Questions
Why are Nissan Qashqai being recalled?
Steering or suspension parts on affected Nissan Qashqai may fail. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.