Vehicle recallDVSA
Nissan Townstar recalled over a safety defect
For affected vehicles there is a risk of head contact with the rear door latch. Due to the sharp edges of the door latch there is a risk of injury when head contact occurs.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Townstar
- Build datesThe build or first registration date is on the V5C.
- 05/02/2021 – 16/05/2025
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- PN5CD
What to do now
Some Nissan Townstar are affected by a safety recall.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/368). Quoted as issued.
Summary
For affected vehicles there is a risk of head contact with the rear door latch. Due to the sharp edges of the door latch there is a risk of injury when head contact occurs.
Defect
For affected vehicles there is a risk of head contact with the rear door latch. Due to the sharp edges of the door latch there is a risk of injury when head contact occurs.
Remedy
Installation of a cover to the striker bar to protect the customer from the sharp edge.
Models
Townstar
Open the DVSA notice
Questions
Why are Nissan Townstar being recalled?
Some Nissan Townstar are affected by a safety recall. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.