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Product recallOPSS

Noah Bunkbed and Trundle Bed and Matsen Mattress recalled over a fire risk

Fire or overheating

Product Recall for Noah Bunkbed and Trundle Bed and Matsen Mattress sold by Children Beds Home Ltd presenting risks of fire and entrapment.

  • Noah Bunkbed and Trundle Bed and Matsen Mattress: photo 1 of 4 from the OPSS notice of 18 Jun 2024
    Product image from the OPSS safety notice
  • Noah Bunkbed and Trundle Bed and Matsen Mattress: photo 2 of 4 from the OPSS notice of 18 Jun 2024
  • Noah Bunkbed and Trundle Bed and Matsen Mattress: photo 3 of 4 from the OPSS notice of 18 Jun 2024
  • Noah Bunkbed and Trundle Bed and Matsen Mattress: photo 4 of 4 from the OPSS notice of 18 Jun 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

3 identifiers listed for this notice.

  • Noah Bunkbed and Trundle Bed and Matsen Mattress (2)

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 2405-0016
    • 2405-0028
    • 2405-0029

What to do now

Noah Bunkbed and Trundle Bed and Matsen Mattress could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2405-0016). Quoted as issued.

Summary

Product Recall for Noah Bunkbed and Trundle Bed and Matsen Mattress sold by Children Beds Home Ltd presenting risks of fire and entrapment.

The risk

The bunk bed and trundle bed pose a risk of entrapment due to the size of accessible gaps, and do not meet the requirements of the General Product Safety Regulations 2005.

The mattress poses a risk of fire as it does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988

For further information on the risks presented by the products, access the PDFs linked in the above table.

Action taken

The products have been recalled from end users.

Advice to consumers

The local authority has required that all products are recalled from end users. If you have any of these products, please stop using them immediately.

For further information on what action to take, please contact the Citizens Advice consumer helpline on 0808 223 1133, or visit: https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/ .

If you are based in Scotland we could recommend you contact Advice Direct Scotland on 0808 164 6000 or visit consumeradvice.scot .

If you are based in Northern Ireland, we advise that you contact Consumerline on 0300 123 6262, or visit https://www.nidirect.gov.uk/contacts/contacts-az/consumerline

Additional information

PSD number: 2405-0016, 2405-0028 and 2405-0029

Notified by: Local Authority Trading Standards

Product description

A white, wooden bunk bed with trundle under bed and mattress.

Open the OPSS notice

Questions

Why has Noah Bunkbed and Trundle Bed and Matsen Mattress been recalled?

Noah Bunkbed and Trundle Bed and Matsen Mattress could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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