Product recallOPSS
'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon (ASIN: B08RSM5HBD) recalled over a fire risk
Product recall for 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon with ASIN B08RSM5HBD presenting a high risk of fire and burns.
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon (ASIN: B08RSM5HBD)
- BarcodeThe long number printed under the barcode.
- X001AP29J7
- 6997201732189
- ModelOn the rating label, base, back or box.
- 5250
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B08RSM5HBD
What to do now
The risk with 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2206-0053). Quoted as issued.
Summary
Product recall for 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon with ASIN B08RSM5HBD presenting a high risk of fire and burns.
The risk
The product has been identified as presenting a risk of fire and burns due to multiple safety defects. The plug was incorrectly rated for the fuse link fitted, presenting a fire hazard. Although the heating element was fitted with a device to interrupt power in response to abnormal temperatures, the device did not operate in sufficient time to prevent flames from being produced from the appliance in abnormal conditions, presenting a fire hazard.
The mains supply cord was too thin, had excessive resistance and was protected by an incorrectly rated fuse link, presenting a fire hazard. The product also requires improvements to labelling, markings and instructions.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Action taken
The product has been recalled from end users and the listing removed by Amazon.
Advice to consumers
The product has been recalled from end users and listings removed by the online marketplace (Amazon).
We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2206-0053
Notified by: Office for Product Safety and Standards
Product description
Black and pink electric hair dryer brush and styler with black power supply cord and plug. Supplied in black cardboard packaging with ‘Oen setp’ branding and white text reading ‘Hair Dryer and Styler’.
Open the OPSS notice
Questions
Why has 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon been recalled?
The risk with 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was 'Oen Setp' Hot Air Hair Dryer brush and styler sold via Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
