Product recallOPSS
Horace Vetiver Primavera Beard Oil recalled over a banned ingredient
Product Recall for Horace Vetiver Primavera Beard Oil presenting a health risk.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Horace Vetiver Primavera Beard Oil
- BarcodeThe long number printed under the barcode.
- 3701154703928
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 373245
What to do now
The issue with Horace Vetiver Primavera Beard Oil is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics.
- Stop using it now.
- Gently wash off any product left on the skin.
- Follow the corrective action in the notice: a refund, repair or replacement from OLBO (Horace).
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2609-0073). Quoted as issued.
Summary
Product Recall for Horace Vetiver Primavera Beard Oil presenting a health risk.
The risk
The product presents a risk to health because it was found that the fragrance concentration exceeds safety limits for leave-on facial products. This could cause consumers to experience skin irritation or allergic reactions, particularly in users with sensitive skin.
The product does not meet the requirements of Regulation (EC) 1223/2009 (the ‘Cosmetics Regulation’).
Action taken
The product has been withdrawn from the market and recalled from end users by OLBO (Horace).
Advice to consumers
The product has been withdrawn from the market and recalled from end users by OLBO (Horace).
Consumers should cease use of the product immediately and contact the supplier for a refund or replacement. Contact Horace on team@horace.co for more information.
Additional information
PSD notification number: 2609-0073
Notified by: Office for Product Safety and Standards
Product description
30 ml beard oil in glass bottle
Open the OPSS notice
Questions
Why has Horace Vetiver Primavera Beard Oil been recalled?
The issue with Horace Vetiver Primavera Beard Oil is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it now. Gently wash off any product left on the skin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Horace Vetiver Primavera Beard Oil sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
