Product recallOPSS
OUTIGO KF12 Chainsaw recalled over an injury risk
Product Recall for OUTIGO KF12 Chainsaw presenting a serious risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
5 identifiers listed for this notice.
OUTIGO KF12 Chainsaw
- BarcodeThe long number printed under the barcode.
- X00208BH4L
- ModelOn the rating label, base, back or box.
- KF12 (Chainsaw)
- HGFS210130 (Charger)
- SY-18650-5S3P (Battery)
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B0D1VCTZ9Z
What to do now
OUTIGO KF12 Chainsaw has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Contact Outigo or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2501-0106). Quoted as issued.
Summary
Product Recall for OUTIGO KF12 Chainsaw presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries as the chain brake is not operational and there is a lack of protection. If the user were to use the chainsaw to cut wood, they may experience a kickback. The chain brake would then fail to operate, resulting in the user experiencing contacting the blades and receiving an injury.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
This product has been recalled from end users.
Advice to consumers
This product has been recalled from end users.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2501-0106
Notified by: Local Authority Trading Standards
Product description
Red and black battery chainsaw.
Open the OPSS notice
Questions
Why has OUTIGO KF12 Chainsaw been recalled?
OUTIGO KF12 Chainsaw has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was OUTIGO KF12 Chainsaw sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
