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Product safety reportOPSS

Palgrave Ltd Grey Size 3/4 Flip Flops (Batch AP-1) safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Palgrave Ltd Grey Size 3/4 Flip flops presenting a serious chemical risk.

  • Palgrave Ltd Grey Size 3/4 Flip Flops (Batch AP-1): photo from the OPSS notice of 31 Jul 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Palgrave Ltd Grey Size 3/4 Flip Flops (Batch AP-1)

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • AP-1
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 47412

What to do now

The problem with Palgrave Ltd Grey Size 3/4 Flip Flops (Batch AP-1) is chemical: it contains something that should not be there at that level.

  1. Take it away from children now and stop using it.
  2. Wash your hands after handling it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2403-0239). Quoted as issued.

Summary

Product Safety Report for Palgrave Ltd Grey Size 3/4 Flip flops presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as the plastic material used for the straps was found to contain excessive concentrations of Dibutyl phthalate (DBP) and Bis(2-ethylhexyl) phthalate (DEHP). Phthalates may harm the health of children, possibly causing damage to the reproductive system.

The product does not meet the requirements of the REACH Regulations 2008.

Action taken

The product has been withdrawn from the market.

Advice to consumers

The product has been withdrawn from the market.

Additional information

PSD case number: 2403-0239

Notified by: Local Authority Trading Standards

Product description

Size 3/4 grey children’s flip flops

Open the OPSS notice

Questions

Why has Palgrave Ltd Grey Size 3/4 Flip Flops (Batch AP-1) been reported?

The problem with Palgrave Ltd Grey Size 3/4 Flip Flops (Batch AP-1) is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Take it away from children now and stop using it. Wash your hands after handling it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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