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Product safety reportOPSS

Pet Hair Dryer, LT-1090A safety warning over an electric shock risk

Electric shockHigh risk

Product Safety Report for Pet Hair Dryer, LT-1090A presenting a high risk of electric shock.

  • Pet Hair Dryer, LT-1090A: photo 1 of 2 from the OPSS notice of 10 Nov 2023
    Product image from the OPSS safety notice
  • Pet Hair Dryer, LT-1090A: photo 2 of 2 from the OPSS notice of 10 Nov 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Pet Hair Dryer, LT-1090A

    ModelOn the rating label, base, back or box.
    • LT-1090A

What to do now

The hazard with Pet Hair Dryer, LT-1090A is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2309-0097). Quoted as issued.

Summary

Product Safety Report for Pet Hair Dryer, LT-1090A presenting a high risk of electric shock.

The risk

The poor quality of the earthing can fail, and cause the main metal body of the product to become live leading to a high risk of electric shock. Also, on the crimped terminals, not all the strands of the conductors were trapped beneath the clamping means, which could result in overheating. The instructions provided with the product were deemed inadequate as they did not contain sufficient information to ensure the correct and safe use of the equipment. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border.

Advice to consumers

The import has been rejected at the border.

Additional information

PSD case number: 2309-0097

Notified by: Local Authority Trading Standards.

Product description

A black hair dryer for pet grooming with an attachable nozzle and power plug.

Open the OPSS notice

Questions

Why has Pet Hair Dryer, LT-1090A been reported?

The hazard with Pet Hair Dryer, LT-1090A is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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