Product recallOPSS
PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver recalled over an entrapment risk
Product Recall for PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver presenting a risk of entrapment.
Take it out of use and away from children.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
8 identifiers listed for this notice.
PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver
- Item or listing codeOn the box, the label, or the order page where you bought it.
- PP112903
- PP112904
- PP112893
- PP112894
- PP1129030000ALL1
- PP1129040000ALL1
- PP1128930000ALL1
- PP1128940000ALL1
What to do now
PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver has openings that could trap part of a child’s body.
- Take it out of use and away from children.
- Follow the corrective action in the notice: a refund, repair or replacement from PIEPS.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2506-0130). Quoted as issued.
Summary
Product Recall for PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver presenting a risk of entrapment.
The risk
The product presents a risk of entrapment and injuries as the AAA batteries can be jarred or impacted out of alignment with the electrical contacts. If this occurs, the device may turn off unexpectedly, which could result in the user being trapped in an avalanche with no capacity to activate the transceiver for rescue.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Consumers are advised to stop using the product immediately and to contact the distributor for a repair or full refund. Further information on the recall is available here: https://www.pieps.com/en/2024-pieps-pro-ips-recall/.
Additional information
PSD notification: 2506-0130
Notified by: Office for Product Safety and Standards
Product description
Two models of avalanche transceiver sold individually and as part of an avalanche safety set. An avalanche transceiver is a lifesaving instrument used to locate individuals buried in avalanches. It transmits and receives signals to quickly and accurately determine the position of those buried.
Open the OPSS notice
Questions
Why has PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver been recalled?
PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver has openings that could trap part of a child’s body. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it out of use and away from children. Follow the corrective action in the notice: a refund, repair or replacement from PIEPS.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
