Product recallOPSS
Pifco 2KW Convector Heater with Turbo and Timer recalled over a fire risk
Product recall for Pifco 2KW Convector Heater presenting a high risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
8 identifiers listed for this notice.
Pifco 2KW Convector Heater with Turbo and Timer
- BarcodeThe long number printed under the barcode.
- 40500171
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 596131
- 596133
- 596140
- 596141
- 596147
- 596148
- 596149
What to do now
The risk with Pifco 2KW Convector Heater with Turbo and Timer is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from Pifco.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2409-0045). Quoted as issued.
Summary
Product recall for Pifco 2KW Convector Heater presenting a high risk of fire.
The risk
The product presents a high risk of fire because some batches have been found to have mixed fuse sizes. Some units are carrying a 5 AMP fuse which means there is a risk of overheating when the heater is on full power and damage could be caused to the plug/socket.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Action taken
The product has been recalled from end users.
Advice to consumers
This product has been recalled from end users. Owners of affected products should stop using the product immediately and remove it from the main power supply.
For more information, including instructions on returning the product for a full refund, please access the Home Bargains recall page at the following link: https://help.homebargains.co.uk/hc/en-gb/articles/15788603317394-PIFCO-Convector-Heater-with-Turbo-and-Timer
Additional information
PSD case number: 2409-0045
Notified by: Local Authority Trading Standards
Product description
Free standing turbo convector heater. Affected units were sold through Home Bargains and Quality Save stores between 1st November 2023 and 12th December 2023.
Open the OPSS notice
Questions
Why has Pifco 2KW Convector Heater with Turbo and Timer been recalled?
The risk with Pifco 2KW Convector Heater with Turbo and Timer is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Pifco 2KW Convector Heater with Turbo and Timer sold?
The notice names Home Bargains. Products bought elsewhere are covered too if they match the details listed.
