Product recallOPSS
PNW Loam Pedals Gen 2 recalled over an injury risk
Product Recall for PNW Loam Pedals Gen 2 presenting a serious risk of injuries.
What to do now
The risk with PNW Loam Pedals Gen 2 is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Follow the corrective action in the notice: a refund, repair or replacement from PNW.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2603-0144). Quoted as issued.
Summary
Product Recall for PNW Loam Pedals Gen 2 presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries as the pedal axles can crack during use. This may cause the pedal to detach unexpectedly from the crank arm, posing a fall and injury hazard to the user.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by PNW.
Advice to consumers
The product has been recalled from end users by PNW.
We recommend that you stop using the product immediately. PNW have contacted some affected users directly. If you have not received an email, or purchased your pedals through a retailer, please contact info@marchesparts.co.uk to register for replacement pedals.
For more information, please access: https://pnwcomponents.co.uk/pages/voluntary-recall-loam-pedal-gen-2
Additional information
PSD notification number: 2603-0144
Notified by: Local Authority Trading Standards
Product description
Aluminium alloy mountain bike pedal in the platform style (non-clip). The product has the “Tectonic logo etched onto the pedal body on the left corner, on the same side as the threaded axle. The pedals were sold in silver, black, orange, purple, and green colours.
Open the OPSS notice
Questions
Why has PNW Loam Pedals Gen 2 been recalled?
The risk with PNW Loam Pedals Gen 2 is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
