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Product recallOPSS

Poundland 8-Pack of Valentine's Day Heart Balloons recalled over harmful chemicals

Harmful chemicalsSerious risk

Product Recall for Poundland 8-Pack of Valentine's Day Heart Balloons presenting a serious chemical risk.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Poundland 8-Pack of Valentine's Day Heart Balloons

    BarcodeThe long number printed under the barcode.
    • 5045735005543
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 939773

What to do now

Poundland 8-Pack of Valentine's Day Heart Balloons contains a chemical that is restricted or banned in products like this.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2506-0139). Quoted as issued.

Summary

Product Recall for Poundland 8-Pack of Valentine's Day Heart Balloons presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as it contains an excess of N-nitrosamines and N-nitrosatables. These compounds are considered toxic, and their use is restricted in products intended for use as toys.

The product does not meet the requirements of the Toy (Safety) Regulations 2011.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users. Customers are advised to stop using the product immediately and return it to their local store for a full refund. No receipt is required. For further information please access the following link: [https://www.poundland.co.uk/media/wysiwyg/PDF/CUSTOMER_NOTICE_UK_- 939773 - 8PK_HEART_BALLOONS_VDAY.pdf](https://www.poundland.co.uk/media/wysiwyg/PDF/CUSTOMER_NOTICE_UK - 939773 -_8PK_HEART_BALLOONS_VDAY.pdf).

Additional information

PSD notification number: 2506-0139

Notified by: Local Authority Trading Standards

Product description

Red latex heart balloons sold in a pack of 8.

Open the OPSS notice

Questions

Why has Poundland 8-Pack of Valentine's Day Heart Balloons been recalled?

Poundland 8-Pack of Valentine's Day Heart Balloons contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was Poundland 8-Pack of Valentine's Day Heart Balloons sold?

The notice names Poundland. Products bought elsewhere are covered too if they match the details listed.

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