Product recallOPSS
PowerXL Stuffed Wafflizer Waffle Makers recalled over a burns risk
Product Recall for PowerXL Stuffed Wafflizer Waffle Makers presenting a risk of burns.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
PowerXL Stuffed Wafflizer Waffle Makers
- ModelOn the rating label, base, back or box.
- ESWM02 (5 inch)
- ESWM03 (7 inch)
What to do now
Parts of PowerXL Stuffed Wafflizer Waffle Makers can get hot enough to burn, or hot liquid could escape.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Follow the corrective action in the notice: a refund, repair or replacement from PowerXL.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2311-0246). Quoted as issued.
Summary
Product Recall for PowerXL Stuffed Wafflizer Waffle Makers presenting a risk of burns.
The risk
The product presents a risk of burns as it has been identified that hot pieces of the waffle or stuffing can be expelled during use, or upon opening the product.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Affected customers have been contacted and posted a free latch adaptor part and written installation instruction which modifies the product and addresses the risk once clipped into place.
Advice to consumers
The products have been recalled from end users.
Affected customers have been contacted and posted a free latch adaptor part and written installation instruction which modifies the product and addresses the risk once clipped into place.
Consumers in possession of any affected waffle makers should stop using them immediately until the latch adaptor part has been installed.
Customers can call 0344 800 0631 for information about receiving a free latch adaptor part and written instructions on how to complete the repair.
Additional information
PSD number: 2311-0246
Notified by: Local Authority Trading Standards
Product description
Black waffle making machines available in a five inch and seven-inch size.
Open the OPSS notice
Questions
Why has PowerXL Stuffed Wafflizer Waffle Makers been recalled?
Parts of PowerXL Stuffed Wafflizer Waffle Makers can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
