Product recallOPSS
Primark Character Wooden Plates recalled over harmful chemicals
Product recall for Primark Character Wooden Plates presenting a chemical risk as the products have been found to release trace amounts of Lead and Formaldehyde at levels higher than the maximum permitted which may present a risk if ingested.
Product image from the OPSS safety notice 
What to do now
Primark Character Wooden Plates contains a chemical that is restricted or banned in products like this.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2210-0007). Quoted as issued.
Summary
Product recall for Primark Character Wooden Plates presenting a chemical risk as the products have been found to release trace amounts of Lead and Formaldehyde at levels higher than the maximum permitted which may present a risk if ingested.
The risk
The product has been found to release trace amounts of Lead and Formaldehyde at levels higher than the maximum permitted which may present a risk if ingested.
Action taken
The products have been recalled from end users. (See below for more information)
Advice to consumers
Primark has recalled the products from end users. For further information on the recall, please visit the Primark website: https://www.primark.com/en-gb/help/recall
Additional information
PSD case number: 2210-0007
Notified by: Local Authority Trading Standards
Open the OPSS notice
Questions
Why has Primark Character Wooden Plates been recalled?
Primark Character Wooden Plates contains a chemical that is restricted or banned in products like this. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Primark Character Wooden Plates sold?
The notice names Primark. Products bought elsewhere are covered too if they match the details listed.
