Product safety reportOPSS
Puhui IR Preheating Plate (T-8280) safety warning over an electric shock risk
Product Safety Report for Puhui IR Preheating Plate (Model: T-8280) presenting a serious risk of electric shock as the appliance was inadequately earthed and the clamping means was not adequately secured against accidental loosening.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Puhui IR Preheating Plate (T-8280)
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- RVG3355-220228-0009-565
What to do now
An electrical fault in the design or build of Puhui IR Preheating Plate (T-8280) means it could shock the person using it.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2207-0049). Quoted as issued.
Summary
Product Safety Report for Puhui IR Preheating Plate (Model: T-8280) presenting a serious risk of electric shock as the appliance was inadequately earthed and the clamping means was not adequately secured against accidental loosening.
The risk
The product presents a serious risk of electric shock as the appliance was inadequately earthed and the clamping means was not adequately secured against accidental loosening. The cord set did not comply with BSEN 60799 and The plug on this sample failed to comply with BS1363-1 as the dimensions of the sleeved parts of the pins differed from the metal parts of the pins. This resulted in a distinct step between the two. This could cause damage to the socket and undue wear and tear to the sleeve, potentially causing an electric shock to users. The instructions supplied with this sample were considered to be inadequate as they did not contain adequate safety information and details to ensure the correct and safe use of the product.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD case number: 2207-0049
Notified by: Local Authority Trading Standards
Product description
Blue and yellow Infrared IC pre-heat plate with metal bars
Open the OPSS notice
Questions
Why has Puhui IR Preheating Plate (T-8280) been reported?
An electrical fault in the design or build of Puhui IR Preheating Plate (T-8280) means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
