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Product recallOPSS

Ranpo Lighting LED Rotating Disco Ball Lamp recalled over an electric shock risk

Electric shockSerious risk

Product recall for Ranpo Lighting LED rotating disco ball lamp presenting a serious risk of electric shock.

  • Ranpo Lighting LED Rotating Disco Ball Lamp: photo 1 of 2 from the OPSS notice of 15 Jan 2021
    Product image from the OPSS safety notice
  • Ranpo Lighting LED Rotating Disco Ball Lamp: photo 2 of 2 from the OPSS notice of 15 Jan 2021

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Ranpo Lighting LED Rotating Disco Ball Lamp

    BarcodeThe long number printed under the barcode.
    • WI001091730041FPL

What to do now

An electrical fault in the design or build of Ranpo Lighting LED Rotating Disco Ball Lamp means it could shock the person using it.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Contact Ranpo Lighting or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2012-0203). Quoted as issued.

Summary

Product recall for Ranpo Lighting LED rotating disco ball lamp presenting a serious risk of electric shock.

The risk

The cover of the bulb can be removed by hand exposing live parts and exposing the user to the risk of electric shock.

This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Recall of the product from end users and listing removed by the online marketplace (Wish).

Advice to consumers

The product has been recalled from the end users.

The listing has been removed by the online marketplace (Wish).

Additional information

PSD case number: 2012-0203

Notified by: Office for Product Safety and Standards

Product description

Multi-coloured rotating LED lamp with disco lens and green stripe.

Open the OPSS notice

Questions

Why has Ranpo Lighting LED Rotating Disco Ball Lamp been recalled?

An electrical fault in the design or build of Ranpo Lighting LED Rotating Disco Ball Lamp means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Ranpo Lighting LED Rotating Disco Ball Lamp sold?

The notice names Wish. Products bought elsewhere are covered too if they match the details listed.

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