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Product safety reportOPSS

Reenwee Socket Tester sold on Amazon safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Reenwee Socket Tester, RCT4 sold via Amazon presenting a serious risk of electric shock.

  • Reenwee Socket Tester sold on Amazon: photo from the OPSS notice of 21 May 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Reenwee Socket Tester sold on Amazon

    ModelOn the rating label, base, back or box.
    • RCT4
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B091TM5TD1

What to do now

The hazard with Reenwee Socket Tester sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2404-0029). Quoted as issued.

Summary

Product Safety Report for Reenwee Socket Tester, RCT4 sold via Amazon presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as the as the plug does not meet the dimensional requirements of BS 1363 and is too small for a standard UK socket. The live and neutral pins were found to be less than 9.5mm from edge, which allows access to live parts. This may result in the user receiving an electric shock when removing or inserting the plug from the socket. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Plugs & Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border and destroyed.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2404-0029

Notified by: Local Authority Trading Standards

Product description

A square, black socket tester with ‘>2s power’ button and ‘RCD test’ button.

Open the OPSS notice

Questions

Why has Reenwee Socket Tester sold on Amazon been reported?

The hazard with Reenwee Socket Tester sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was Reenwee Socket Tester sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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