Vehicle recallDVSA
Renault T High recalled over a loss of power risk
The AC inlet socket and the power outlet for body builder equipment might be incorrectly energized. It happens because these two features are not fully electrically isolated from each other. Therefore in vehicles where AC or DC power outlets are installed there might be voltage with low leakage current inadvertently present inside the AC inlet socket when the power outlet is active. Also when AC charging there might be a voltage with low leakage current inadvertently present on the power outlet .
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
T High
- Build datesThe build or first registration date is on the V5C.
- 23/10/2023 – 18/11/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- C0500
What to do now
Affected Renault T High may lose power while driving.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. A sudden loss of power on a busy road or junction increases the risk of a collision.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2026/010). Quoted as issued.
Summary
The AC inlet socket and the power outlet for body builder equipment might be incorrectly energized. It happens because these two features are not fully electrically isolated from each other. Therefore in vehicles where AC or DC power outlets are installed there might be voltage with low leakage current inadvertently present inside the AC inlet socket when the power outlet is active. Also when AC charging there might be a voltage with low leakage current inadvertently present on the power outlet .
Defect
The AC inlet socket and the power outlet for body builder equipment might be incorrectly energized. It happens because these two features are not fully electrically isolated from each other. Therefore in vehicles where AC or DC power outlets are installed there might be voltage with low leakage current inadvertently present inside the AC inlet socket when the power outlet is active. Also when AC charging there might be a voltage with low leakage current inadvertently present on the power outlet .
Remedy
Inspection and replacement of the Insulation Resistance Monitoring (IRM) Junction box.
Models
T High
Open the DVSA notice
Questions
Why are Renault T High being recalled?
Affected Renault T High may lose power while driving. A sudden loss of power on a busy road or junction increases the risk of a collision.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.