Product recallOPSS
RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g recalled over a fall or collapse risk
Product Recall for RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g sold by Next.
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 610798
- Item or listing codeOn the box, the label, or the order page where you bought it.
- TA36
- W56-844
What to do now
RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g could collapse, tip over or break while in use.
- Stop using it now.
- Keep children off and away from it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Furniture that tips over, ladders that fold and frames that snap cause serious injuries every year, and young children are at particular risk from falling furniture.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2607-0230). Quoted as issued.
Summary
Product Recall for RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g sold by Next.
The risk
The specific batches of this product sold by Next were found to be past their expiry date. After the expiry date has passed, the UV filters in the suncream can break down, and the suncream may not provide adequate protection, increasing the risk of sun-related skin damage and sunburn.
Action taken
The product has been recalled from end users by Next.
Advice to consumers
The product has been recalled from end users by Next.
Affected customers have been contacted directly regarding this recall. If you have any questions or concerns, please contact the Next Customer Services Team on 0333 777 8000.
Additional information
PSD case number: 2607-0230
Notified by: Local Authority Trading Standards
Product description
Specific batches of Riemann P20 face cream sold online by Next. Only products purchased online from Next are affected by this recall.
Open the OPSS notice
Questions
Why has RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g been recalled?
RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g could collapse, tip over or break while in use. Furniture that tips over, ladders that fold and frames that snap cause serious injuries every year, and young children are at particular risk from falling furniture.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it now. Keep children off and away from it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was RIEMANN P20 Hyperpigmentation Defence Face Cream SPF50+ 50g sold?
The notice names Next. Products bought elsewhere are covered too if they match the details listed.
