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Product safety reportOPSS

ROMKE GU10 Ceiling Lamp Holder sold on Amazon safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for ROMKE GU10 Ceiling Lamp Holder presenting a serious risk of electric shock.

  • ROMKE GU10 Ceiling Lamp Holder sold on Amazon: photo 1 of 2 from the OPSS notice of 14 Aug 2023
    Product image from the OPSS safety notice
  • ROMKE GU10 Ceiling Lamp Holder sold on Amazon: photo 2 of 2 from the OPSS notice of 14 Aug 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • ROMKE GU10 Ceiling Lamp Holder sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X00110XVC5
    ModelOn the rating label, base, back or box.
    • XRCS-006
    • FBA15GRPBHGMU000023
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B01LHBHHMO

What to do now

The hazard with ROMKE GU10 Ceiling Lamp Holder sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2306-0074). Quoted as issued.

Summary

Product Safety Report for ROMKE GU10 Ceiling Lamp Holder presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as the earthing arrangements are insufficient, which can allow accessible metal parts of the product to become live. If the consumer were to touch the light to clean or replace the bulb, they would receive an electric shock. The product also required improvement to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border and destroyed. The listing removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border and destroyed

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2306-0074

Notified by: Local Authority Trading Standards

Product description

Fitting for ceiling lamp using GU10 bulbs supplied in brown cardboard packaging with an outline of the product image on the face.

Open the OPSS notice

Questions

Why has ROMKE GU10 Ceiling Lamp Holder sold on Amazon been reported?

The hazard with ROMKE GU10 Ceiling Lamp Holder sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was ROMKE GU10 Ceiling Lamp Holder sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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