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Product recallOPSS

Stone and Clark Pull ‘n Play Xylophone recalled over a strangulation risk

StrangulationSerious risk

Product Recall for Stone and Clark Pull ‘n Play Xylophone presenting a serious risk of strangulation.

Take it off the child, or remove it from the cot or room, now.

  • Stone and Clark Pull ‘n Play Xylophone: photo from the OPSS notice of 12 Nov 2021
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Stone and Clark Pull ‘n Play Xylophone

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 15819
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B07VQPKCSY

What to do now

Stone and Clark Pull ‘n Play Xylophone could strangle a child: cords, straps or gaps could tighten around the neck.

  1. Take it off the child, or remove it from the cot or room, now.
  2. Do not tie the cord up out of the way; remove it or stop using the item.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.

If someone has been hurt

Get help urgently

  • a child who has been caught by the neck, even if they seem fine afterwards — call 999 or go to A&E

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2108-0346). Quoted as issued.

Summary

Product Recall for Stone and Clark Pull ‘n Play Xylophone presenting a serious risk of strangulation.

The risk

The toy has been assessed as presenting a serious risk of strangulation as the cord of the pull along-toy has a length of 470mm when subject to a tensile force of 25N, in excess of the maximum permissible limit of 220mm.

As the cord is too long, a child may get entangled with the cord and it may wrap around their neck, presenting a risk of strangulation.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

Recall of the product from end users and the listing has been removed by the online marketplace (Amaazon)

Advice to consumers

The product has been recalled from end users. To access information on the recall please visit the Stone and Clark product recall site .

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2108-0346

Notified by: Office for Product Safety and Standards

Product description

Toy xylophone in the shape of a bear with a puzzle block shape sorter on the side, wheels and pull-along cord. Sold via Amazon in the UK between August 2020 and October 2021.

Open the OPSS notice

Questions

Why has Stone and Clark Pull ‘n Play Xylophone been recalled?

Stone and Clark Pull ‘n Play Xylophone could strangle a child: cords, straps or gaps could tighten around the neck. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.

How do I know if my product is affected?

Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Take it off the child, or remove it from the cot or room, now. Do not tie the cord up out of the way; remove it or stop using the item.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was Stone and Clark Pull ‘n Play Xylophone sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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