Product recallOPSS
Søstrene Grene Watercolours 12 pcs recalled over harmful chemicals
Product Recall of Søstrene Grene Watercolours 12 pcs presenting a serious chemical risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Søstrene Grene Watercolours 12 pcs
- BarcodeThe long number printed under the barcode.
- 5711812887851
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 230866
What to do now
Tests have found a harmful substance in Søstrene Grene Watercolours 12 pcs above the legal limit.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- Follow the corrective action in the notice: a refund, repair or replacement from Søstrene Grene.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2502-0120). Quoted as issued.
Summary
Product Recall of Søstrene Grene Watercolours 12 pcs presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as an elevated amount of lead has been found in the white coloured paint, exceeding the established limit of the value set out in standard EN71-3.
Exposure to lead may cause a wide range of adverse effects, including damage to the kidneys, the circulatory system, and the developing brain. The unborn child and young children are the most sensitive to lead.
For further information on the health effects of lead exposure, please access: https://www.gov.uk/government/publications/lead-properties-incident-management-and-toxicology
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users. Owners should stop using the product immediately and keep it out of the reach of children.
Advice to consumers
The product has been recalled from end users. Owners should stop using the product immediately, and keep it out of the reach of children.
Owners should return the product to a Søstrene Grene for a refund or exchange.
Further information can be accessed on the Søstrene Grene website at: https://press.sostrenegrene.com/recalls/eng-product-safety-recall-watercolours-12-pcs/
Additional information
PSD case number: 2502-0120
Notified by: Local Authority Trading Standards
Product description
Watercolours pallet (plastic) with 12 colours.
Open the OPSS notice
Questions
Why has Søstrene Grene Watercolours 12 pcs been recalled?
Tests have found a harmful substance in Søstrene Grene Watercolours 12 pcs above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
