Product recallOPSS
Salsa Cycles Cowbell Carbon Cowchipper Carbon Handlebars recalled over an injury risk
Product recall for Salsa Cycles Cowbell Carbon Cowchipper Carbon Handlebars presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
14 identifiers listed for this notice.
Salsa Cycles Cowbell Carbon Cowchipper Carbon Handlebars (2)
- BarcodeThe long number printed under the barcode.
- 657993125649
- 657993125663
- 657993125687
- 657993125700
- 657993125724
- 657993125748
- 657993125762
- 657993125786
- 657993125809
- 657993125823
- 657993214664
- 657993214688
- 657993214701
- ModelOn the rating label, base, back or box.
- Size Barcode
What to do now
The risk with Salsa Cycles Cowbell Carbon Cowchipper Carbon Handlebars is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2212-0218). Quoted as issued.
Summary
Product recall for Salsa Cycles Cowbell Carbon Cowchipper Carbon Handlebars presenting a risk of injuries.
The risk
It has been identified that the handlebars may crack or break where the brake/shift levers are installed. If the handlebars crack or break the rider could lose control of the bicycle and fall, leading to serious injury.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users. (For more information, please see below).
Advice to consumers
The product has been recalled from end users. For more information, visit the Salsa Cycles website at:
https://www.salsacycles.com/journal/articles/safety-notice-salsa-cowbell-cowchipper-carbon-handlebar
Additional information
PSD case number: 2212-0218
Notified by: Office for Product Safety and Standards
Product description
Black cowbell carbon drop handlebar in black and cowchipper carbon drop handlebar in black
Open the OPSS notice
Questions
Why has Salsa Cycles Cowbell Carbon Cowchipper Carbon Handlebars been recalled?
The risk with Salsa Cycles Cowbell Carbon Cowchipper Carbon Handlebars is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
