Product recallOPSS
SALVUS Micropoint Gas Cooker Hoses recalled over a fire risk
Product recall for SALVUS micropoint gas cooker hoses presenting a risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
SALVUS Micropoint Gas Cooker Hoses
- Sold betweenCompare with your receipt or order date.
- January 2019 to December 2022
What to do now
SALVUS Micropoint Gas Cooker Hoses has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact Salvus or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2305-0120). Quoted as issued.
Summary
Product recall for SALVUS micropoint gas cooker hoses presenting a risk of fire.
The risk
It has been identified that a very small percentage (1.2%) of their SALVUS branded 1m and 1.25m angled micropoint gas hoses may have a missing pin from the 3-pin array that holds the male thread swivel section joint on to the gas hose itself. The missing pin represents a risk that continued movement and twisting could cause other pins to fall out. If all pins fall out, the male connector section could detach from the hose section and gas will continue to flow from the hose, presenting a fire hazard.
The product does not meet the requirements of the Gas Appliances (Enforcement) and Miscellaneous Amendments Regulations 2018.
Action taken
Recall of the product from end users.
Advice to consumers
The product has been recalled from end users. For further information, please access the following webpage: https://registeredgasengineer.co.uk/technical/safety-alert-031/
Additional information
PSD case number: 2305-0120
Notified by: Local Authority Trading Standards
Product description
Black and yellow angled micropoint gas hoses.
Open the OPSS notice
Questions
Why has SALVUS Micropoint Gas Cooker Hoses been recalled?
SALVUS Micropoint Gas Cooker Hoses has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
