Product recallOPSS
Sammic Portable Electric Liquidiser recalled over an electric shock risk
Product Recall for Sammic Portable Electric Liquidiser presenting a risk of electric shock.
Product image from the OPSS safety notice
What to do now
An electrical fault in the design or build of Sammic Portable Electric Liquidiser means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact Sammic or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2608-0199). Quoted as issued.
Summary
Product Recall for Sammic Portable Electric Liquidiser presenting a risk of electric shock.
The risk
The product presents a risk of electric shock because it is designed as a double‑insulated electrical appliance, meaning that a second protective insulation must prevent user exposure in case the basic insulation fails.
The manufacturer has identified that, in certain identification numbers, an external aluminium part accessible to the user may come into contact with the aluminium motor support if the first insulation layer fails. If an internal insulation fault occurred between the motor winding and the motor support, the fault could be transmitted to the accessible aluminium part, potentially exposing the user to electric shock.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled by the manufacturer.
Advice to consumers
The product has been recalled by the manufacturer. For more information, please access: https://sammic-com.web.app/en/recall-xm or contact recallexport@sammic.com .
Annex A
Models and product ranges affected:
XM-21: 3030625 / 3030748 / 3030750.
XM-22: 3030626 / 3030629 / 3030754 / 3030756.
MB-21: 3030634 / 3030639 / 3030760 / 3030762.
MB-22: 3030763
B-20: 3030636 / 3030766 / 3030768.
MM-20V: 3030637.
MM-20: 3030742 / 3030744.
XM-31: 3030671 / 3030672 / 3030784 / 3030786.
XM-32: 3030673 / 3030674 / 3030790 / 3030792.
Product description
Portable electric liquidiser for commercial use. For a full list of identifiers, please see Annex A.
Open the OPSS notice
Questions
Why has Sammic Portable Electric Liquidiser been recalled?
An electrical fault in the design or build of Sammic Portable Electric Liquidiser means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
