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Product safety reportOPSS

Silky Pleasure Body Lotion safety warning over a banned ingredient

Banned cosmetic ingredientSerious risk

Product Safety Report for Silky Pleasure Body Lotion presenting a serious chemical risk.

What to do now

The issue with Silky Pleasure Body Lotion is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics.

  1. Stop applying it straight away.
  2. Wash the skin where it was applied with mild soap and water.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.

If someone has been hurt

Look out for

  • redness, burning, thinning or discolouration of the skin
  • a rash

Get help urgently

  • if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2508-0200). Quoted as issued.

Summary

Product Safety Report for Silky Pleasure Body Lotion presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as it has been found to contain 3.1% w/w hydroquinone. Hydroquinone is prohibited in cosmetic products as it is a skin sensitiser and may cause allergic contact dermatitis.

The product also contains 71.5 mg/kg clobetasol propionate. Clobetasol propionate is a Glucocorticoid (Corticosteroid) which is prohibited in cosmetic products as exposure to it could cause skin irritation and may damage the endocrine system.

The product does not meet the requirements of Regulation (EC) 1223/2009 (‘The Cosmetics Regulation’).

Action taken

The import has been rejected at the border.

Advice to consumers

The import has been rejected at the border.

Owners are advised to stop using the product immediately, and contact the distributor purchased from to request redress.

Additional information

PSD notification number: 2508-0200e

Notified by: Local Authority Trading Standards

Product description

Plastic bottle with pump dispenser containing a white cream. The bottle was marked “Silky Pleasure Body Lotion, 300ml.”

Open the OPSS notice

Questions

Why has Silky Pleasure Body Lotion been reported?

The issue with Silky Pleasure Body Lotion is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop applying it straight away. Wash the skin where it was applied with mild soap and water.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

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