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Product safety reportOPSS

Silver metal coloured bracelet with charms safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Silver metal coloured bracelet with charms presenting a serious chemical risk.

  • Silver metal coloured bracelet with charms: photo from the OPSS notice of 7 Feb 2024
    Product image from the OPSS safety notice

What to do now

The problem with Silver metal coloured bracelet with charms is chemical: it contains something that should not be there at that level.

  1. Stop using it, and take it off children straight away.
  2. Wash your hands and any skin that has been in contact with it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2401-0120). Quoted as issued.

Summary

Product Safety Report for Silver metal coloured bracelet with charms presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as the cadmium content was found to be 94.1%, which is greater than the maximum permissible limit. Cadmium is harmful to human health as it accumulates in the body, can damage organs, and may cause cancer.

For further information on the health effects of cadmium exposure please access: https://www.gov.uk/government/publications/cadmium-properties-incident-management-and-toxicology

The product does not meet the requirements of the REACH Enforcement Regulations 2008.

Action taken

Destruction of the product.

Advice to consumers

The products have been destroyed at the border.

Additional information

PSD case number: 2401-0120

Notified by: Local Authority Trading Standards

Product description

silver-coloured metal bracelet with pink and silver charms attached.

Open the OPSS notice

Questions

Why has Silver metal coloured bracelet with charms been reported?

The problem with Silver metal coloured bracelet with charms is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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