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Product safety reportOPSS

Smart LED bedside phone charger sold on Amazon safety warning over an electric shock risk

Electric shockSerious risk

Product safety report for Smart LED Bedside Phone Charger presenting a serious risk of electric shock.

  • Smart LED bedside phone charger sold on Amazon: photo from the OPSS notice of 25 Feb 2022
    Product image from the OPSS safety notice

What to do now

An electrical fault in the design or build of Smart LED bedside phone charger sold on Amazon means it could shock the person using it.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2202-0252). Quoted as issued.

Summary

Product safety report for Smart LED Bedside Phone Charger presenting a serious risk of electric shock.

The risk

The product poses a serious risk of electric shock as the plug does not meet the standards of BS1363 and the plug is not fitted with a fuse. There is also a lack of clearance distance between the edge and the pins, presenting an electric shock hazard to users.

The product does not meet the requirements of the Plugs and Sockets (Safety) Regulations 1994.

Action taken

We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace. (Amazon)

Advice to consumers

We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

The listing has been removed by the online marketplace. (Amazon)

Additional information

PSD case number: 2202-0252

Notified by: Local Authority Trading Standards

Product description

Smart LED bedside table lamp with 2 built in USB ports.

Open the OPSS notice

Questions

Why has Smart LED bedside phone charger sold on Amazon been reported?

An electrical fault in the design or build of Smart LED bedside phone charger sold on Amazon means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Smart LED bedside phone charger sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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