Product safety reportOPSS
Spooky Season Eyeshadow Palette safety warning over a banned ingredient
Product Safety Report for Spooky Season Eyeshadow Palette presenting a serious chemical risk.
Product image from the OPSS safety notice
What to do now
Spooky Season Eyeshadow Palette contains an ingredient that is banned in cosmetics in the UK.
- Stop applying it straight away.
- Wash the skin where it was applied with mild soap and water.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2404-0143). Quoted as issued.
Summary
Product Safety Report for Spooky Season Eyeshadow Palette presenting a serious chemical risk.
The risk
The product presents a serious chemical risk due to the presence of excess concentrations of heavy metals. The eyeshadow powders were measured as containing 141 mg/kg of antimony and 592 mg/kg of Chromium. Chromium is prohibited for use in cosmetic products and can be harmful to human health. Further information on chromium can be accessed on Gov.uk at the following link: https://www.gov.uk/government/publications/chromium-general-information-incident-management-and-toxicology/chromium-general-information .
The product requires improvements to marking and labelling.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Action taken
The products have been withdrawn from the market and destroyed.
Advice to consumers
The product has been withdrawn from the market and destroyed.
The listing has been removed by the online marketplace (Alibaba).
Additional information
PSD number: 2404-0143
Notified by: Northern Ireland Environmental Health
Product description
Eyeshadow palette with six Halloween-themed powders.
Open the OPSS notice
Questions
Why has Spooky Season Eyeshadow Palette been reported?
Spooky Season Eyeshadow Palette contains an ingredient that is banned in cosmetics in the UK. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop applying it straight away. Wash the skin where it was applied with mild soap and water.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
