Product safety reportOPSS
Star Born Bracelet and Pendant sold on Amazon safety warning over harmful chemicals
Product Safety Report for Star Born Bracelet and Pendant presenting a serious chemical risk.
Product image from the OPSS safety notice 
What to do now
The problem with Star Born Bracelet and Pendant sold on Amazon is chemical: it contains something that should not be there at that level.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2508-0047). Quoted as issued.
Summary
Product Safety Report for Star Born Bracelet and Pendant presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as it was found to release nickel at levels higher than the permitted limit. Nickel is a strong sensitiser and can cause allergic reactions if present in articles that come into direct and prolonged contact with the skin. Further information regarding nickel can be found on Gov.uk at the following link: https://www.gov.uk/government/publications/nickel-properties-incident-management-and-toxicology .
The product does not meet the requirements of the REACH Enforcement Regulations 2008.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2508-0047
Notified by: Local Authority Trading Standards
Product description
Silver-coloured bracelet with detachable charms, including a silver-coloured sun / moon charm. Both products are packaged in blue pouches.
Open the OPSS notice
Questions
Why has Star Born Bracelet and Pendant sold on Amazon been reported?
The problem with Star Born Bracelet and Pendant sold on Amazon is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Star Born Bracelet and Pendant sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
