Product safety reportOPSS
Steam Iron For Clothes Handheld Garment Steamer Portable Travel Mini safety warning over an electric shock risk
Product Safety Report for an Iron presenting a medium risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Steam Iron For Clothes Handheld Garment Steamer Portable Travel Mini Iron Machine sold on AliExpress
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 1005003406375628
What to do now
Steam Iron For Clothes Handheld Garment Steamer Portable Travel Mini could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2201-0144). Quoted as issued.
Summary
Product Safety Report for an Iron presenting a medium risk of electric shock.
The risk
The product poses a risk of electric shock because it is fitted with a noncompliant 2-pin plug and is supplied with a non-compliant travel adapter for permanent use of the product. The adapter has unshuttered plug pin apertures so a person can touch a part of the product that is at high voltage and then receive an electric shock and may be electrocuted. The product does not comply with the marking requirements of the relevant standard.
The product does not comply with the Electrical Equipment Safety Regulations 2016.
Action taken
We recommend consumers stop using the product immediately and contact the distributor you purchased from to request redress. AliExpress has removed the product listing from its platform.
Advice to consumers
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (AliExpress).
Additional information
PSD case number: 2201-0144
Notified by: Office for Product Safety and Standards
Product description
Portable steamer packaged in a brown cardboard box containing an image of the product
Open the OPSS notice
Questions
Why has Steam Iron For Clothes Handheld Garment Steamer Portable Travel Mini been reported?
Steam Iron For Clothes Handheld Garment Steamer Portable Travel Mini could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Steam Iron For Clothes Handheld Garment Steamer Portable Travel Mini sold?
The notice names AliExpress. Products bought elsewhere are covered too if they match the details listed.
