Batch BeaconUK recalls and safety alerts

Product safety reportOPSS

Step Ladder (3 Step) sold on Amazon safety warning over an injury risk

Cuts and injuriesHigh risk

Product Safety Report for Step Ladder (3 Step) sold via Amazon presenting a high risk of injuries.

  • Step Ladder (3 Step) sold on Amazon: photo 1 of 2 from the OPSS notice of 20 Feb 2023
    Product image from the OPSS safety notice
  • Step Ladder (3 Step) sold on Amazon: photo 2 of 2 from the OPSS notice of 20 Feb 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Step Ladder (3 Step) sold on Amazon

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B0BDS1F8C7

What to do now

Step Ladder (3 Step) sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2302-0069). Quoted as issued.

Summary

Product Safety Report for Step Ladder (3 Step) sold via Amazon presenting a high risk of injuries.

The risk

The product presents a high risk of injuries as the uppermost tread/platform is undersized and the base width of the ladder is too small. This means that the consumer could lose their footing, making their weight unevenly distributed so the ladder could tip over, causing injury to the user. The product was also missing some required markings and the instructions do not include the load rating, meaning that a consumer could put on more weight than the product can safely support.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

Import rejected at the border. Removal of the listing by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2302-0069

Notified by: Local Authority Trading Standards

Product description

3 step white step ladder.

Open the OPSS notice

Questions

Why has Step Ladder (3 Step) sold on Amazon been reported?

Step Ladder (3 Step) sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Step Ladder (3 Step) sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

Related notices