Product recallOPSS
STIHL MSA300 Cordless Chainsaw recalled over an injury risk
Product Recall for STIHL MSA300 Cordless Chainsaw presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
STIHL MSA300 Cordless Chainsaw
- ModelOn the rating label, base, back or box.
- MSA300
- Serial numberOn the rating label or a sticker on the product.
- 447457319
What to do now
STIHL MSA300 Cordless Chainsaw could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2310-0159). Quoted as issued.
Summary
Product Recall for STIHL MSA300 Cordless Chainsaw presenting a risk of injuries.
The risk
During internal testing, Stihl Ltd detected anomalies with the chain break area with investigations showing potential issues with the reliability of chain braking time. In the event of kickback there may be an increased risk of injury to the user.
There have been no reports of injuries, accidents, or complaints associated with this issue.
Action taken
The product has been recalled from end users.
Advice to consumers
Recall of the product from end users. Recall notice published on company website at
https://www.stihl.co.uk/en/news/important-information/msa-300-recall
Additional information
PSD case number: 2310-0159
Notified by: Health and Safety Executive
Product description
Cordless Chainsaw
Open the OPSS notice
Questions
Why has STIHL MSA300 Cordless Chainsaw been recalled?
STIHL MSA300 Cordless Chainsaw could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
