Product recallFSA
Tesco 8 Chicken Tsukune Skewers recalled over a labelling error
Tesco is recalling Tesco 8 Chicken Tsukune Skewers because they have been labelled with a use by date of 23/12/2024 instead of 10/12/2024. This alert was published on Tuesday 3 December 2024 and updated on Wednesday 4 December to include the Point of Sale Notice PDF.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
Tesco 8 Chicken Tsukune Skewers 280g
- Use byOn the lid, sleeve or label.
- 23 December 2024
What to do now
Tesco 8 Chicken Tsukune Skewers has been recalled because of a labelling error that could lead people to store, cook or eat it unsafely.
- Compare your pack with the codes and dates listed on this page.
- If your pack matches, do not eat it.
- Take it back to Tesco for a full refund, or throw it away if you prefer. You do not usually need a receipt.
- If you froze some or put it into another container, check those portions too.
Why it matters. Dates, storage and cooking instructions are safety information. A wrong use-by date can mean food is eaten after it has become unsafe, and missing instructions can lead to undercooking.
Symptoms and when to get help
Look out for
- feeling sick or being sick
- diarrhoea
- stomach cramps
- a high temperature
- feeling generally unwell, tired or achy
Get help urgently
- signs of dehydration, such as passing little or no pee, feeling dizzy or very thirsty
- blood in your poo or bleeding from the bottom
- symptoms that are not improving after a few days, or keep coming back
- a baby, a young child, someone pregnant, someone older or someone with a weakened immune system is unwell
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-52-2024). Quoted as issued.
Summary
Tesco is recalling Tesco 8 Chicken Tsukune Skewers because they have been labelled with a use by date of 23/12/2024 instead of 10/12/2024.
This alert was published on Tuesday 3 December 2024 and updated on Wednesday 4 December to include the Point of Sale Notice PDF.
The risk
The product has been labelled with a use by date of 23/12/2024 instead of 10/12/2024 which makes them unsafe to eat after the 10 December 2024 date.
Action taken
Tesco is recalling the above product and has issued a recall notice to alert customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought any of the above product do not eat it. Instead, return it to any Tesco store for a full refund. No receipt is required. If you have any queries, call Tesco’s customer service team on 0800 505 555.
Open the FSA notice
Questions
Why has Tesco 8 Chicken Tsukune Skewers been recalled?
Tesco 8 Chicken Tsukune Skewers has been recalled because of a labelling error that could lead people to store, cook or eat it unsafely. Dates, storage and cooking instructions are safety information. A wrong use-by date can mean food is eaten after it has become unsafe, and missing instructions can lead to undercooking.
How do I know if my product is affected?
Compare the use by on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Compare your pack with the codes and dates listed on this page. If your pack matches, do not eat it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
Where was Tesco 8 Chicken Tsukune Skewers sold?
The notice names Tesco. Products bought elsewhere are covered too if they match the details listed.
