Product safety reportOPSS
The Soapery Bergamot Organic Essential Oil safety warning over harmful chemicals
Product Safety Report for The Soapery Bergamot Organic Essential Oil presenting a serious chemical risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
The Soapery Bergamot Organic Essential Oil
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- U145029
What to do now
Tests have found a harmful substance in The Soapery Bergamot Organic Essential Oil above the legal limit.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2501-0129). Quoted as issued.
Summary
Product Safety Report for The Soapery Bergamot Organic Essential Oil presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as testing identified four fragrance allergens, none of which had the additional required warnings on the labelling. Any consumer using the product with a sensitivity or allergy to the fragrances would not be aware. This could result in a consumer receiving an allergic reaction.
The product does not meet the requirements of the Classification, Labelling and Packaging of Chemicals (CLP) Regulations 2015 or the General Product Safety Regulations 2005.
Action taken
The affected batch has been withdrawn from the market.
Advice to consumers
Products from the affected batch have been withdrawn from the market, and labelling deficiencies addressed.
Additional information
PSD case number: 2501-0129
Notified by: Local Authority Trading Standards
Product description
A 10ml bottle of 100% Bergamot organic pure essential oil. Blue and white label with black lid.
Open the OPSS notice
Questions
Why has The Soapery Bergamot Organic Essential Oil been reported?
Tests have found a harmful substance in The Soapery Bergamot Organic Essential Oil above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
